Banksville Knights Starter Pack

Return Policy:

 

Thank you for choosing our custom team gear. We strive to provide you with high-quality products that meet your expectations. Please review our return policy below:

 

1. Custom Team Gear: All custom team gear, including jerseys, uniforms, and personalized items, are non-returnable and non-exchangeable. These items are specially made to your specifications, and once the customization process begins, they cannot be returned or exchanged.

 

2. Defective or Damaged Items: In the rare event that you receive a defective or damaged item, please contact our customer support team within 48 hours of receiving your order. We will work with you to resolve the issue promptly.

 

3. Size and Fit: We understand that selecting the right size can be challenging. To help you make an informed decision, we provide detailed size charts and guidelines for each product. Please review these resources carefully before placing your order. We cannot accept returns or exchanges due to sizing issues.

 

4. Order Accuracy: We take great care to ensure that your custom team gear is produced accurately based on the information you provide. Please double-check all customization details, including spelling, numbers, and colors, before submitting your order. Once production begins, changes cannot be made, and returns or exchanges are not possible for errors made during the ordering process.

 

5. Final Sale: All sales of custom team gear are final. We do not accept returns, exchanges, or refunds unless the item is defective or damaged.

 

6. Customer Satisfaction: Your satisfaction is important to us. If you have any questions or concerns regarding your order, please contact our customer support team. We will gladly assist you and address any issues to the best of our ability.

 

Please note that this return policy applies specifically to custom team gear. For other non-customized products, such as accessories or general merchandise, our standard return policy may apply. Please refer to the specific product page or contact our customer support team for more information.

 

Thank you for your understanding and cooperation. We appreciate your support of our custom team gear, and we are committed to delivering products that exceed your expectations.